About this episode
In this episode, Laura Reeves chats with Good Dog's leadership team (Lauren McDevitt, Chief Experience Officer, Cat Matloub, Head of Partnerships, Community & Legal Affairs, and Monica DeBosscher, Head of Partner Strategy) about Good Dog’s 2020 Campaign to End Online Puppy Scams. Cat gives some examples of the types of scams she has seen in the dog world. With COVID-19, the number of pet-related scams has increased significantly. And in a world full of scammers, Good Dog is on a mission to protect our breeders and puppy buyers, which means using tech expertise to eliminate these scams. The Good Dog team speaks about the challenges when it comes to holding both buyers and breeders responsible for their actions. This frequently happens in the payment stage of the transaction - where one party will back out of an agreed payment, leaving the other party helpless. This is heartbreaking - for the victim and for the puppy. Part of Good Dog’s goal is to bring world-class technology and security to the dog world in the form a breeder-focused payment system. A system that won’t punish breeders when they get scammed, but rather that will completely support the transaction. Good Dog wants to take away having to think about payment when dealing with something as precious as a dog. The more a breeder can focus on making a good match for their puppy, and less time worrying about money, the better the experience will be for everyone. Monica discusses why dealing with scams as a breeder can be so difficult (and sometimes impossible to challenge). That’s why Good Dog stands behind every transaction. She gives a couple examples of how using payments through Good Dog has saved breeders thousands of dollars. Lauren talks about how payments through Good Dog is different from something like PayPal, and how it technically works to protect both breeders and buyers. Learn more about Good Dog's 2020 Campaign to End Online Puppy Scams in the link below! https://www.gooddog.com/good-breeder-center/2020-campaign-to-end-online-puppy-scams