About this episode
Heard the one about the foster volunteer with the sick kitten calling the foster coordinator at 2 am on a Sunday morning, and the foster coordinator then calling the vet to see if it’s an emergency? This all-too common scenario can lead to staff burnout , work-life imbalance, and inefficient processes that drain organizational resources. The Association’s Katherine Shenar sits down with Greenville County Animal Care to find out how the South Carolina agency solved this problem by taking a chance on Vidaah, an innovative new teletriage program. For more information, visit Vidaah P.S. Shelters, you'll be in good company--almost 100 agencies are using this groundbreaking service.