Christos Provistali: Exploring the Power of Emotional Connection in Business

Became a Master of the Close: https://masteroftheclose.com Imagine being able to tap into the power of human connection to transform your business. That's the revelation our guest, Christos Provostalis, former guest services manager at Walt Disney and an acclaimed customer experience speaker, had during his tenure at Disney. He discovered that the core of what he was selling wasn't just a product, but an emotion. It's a perspective he now brings to the insurance industry, helping agents to understand the emotional components of their business and to focus not just on policies, but on providing a sense of security and wealth. Join us on a journey of self-discovery, as Provostalis shines a light on the importance of self-awareness in personal development. Through exploring the difficult task of feedback - both giving and receiving - he challenges us to understand which aspects of ourselves to change and which to keep. One of the key takeaways is understanding how to navigate these conversations, especially with high IQ individuals who might struggle with social skills. Provostalis doesn't stop there. He further explores the power of emotion in business, drawing parallels to iconic brands like Harley Davidson and Nike, and how they've built a strong emotional connection with their customers. There's a shift happening in the insurance industry, one that requires a change of mindset, moving from a transactional model to one that fosters relationships and emotional connections. So, whether you're an insurance agent, a lender, or just someone interested in customer experience, this episode is sure to offer valuable insights. Strap in and prepare for an enlightening conversation with Christos Provostalis, as we explore the power of human connection in business. ** Connect ** ▸ Website: https://ryanhanley.com ▸ Instagram: https://instagram.com/ryan_hanley ▸ Subscribe to the Podcast: https://linktr.ee/ryan_hanley Learn more about your ad choices. Visit megaphone.fm/adchoices -- Recommended Tools for Growth OpusClip: #1 AI video clipping and editing tool: https://link.ryanhanley.com/opus Riverside: HD Podcast & Video Software | Free Recording & Editing: https://link.ryanhanley.com/riverside WhisperFlow: Never waste time typing on your keyboard again: https://link.ryanhanley.com/whisperflow CaptionsApp: One app for all your social media video creation: https://link.ryanhanley.com/captionsapp GoHighLevel: It's time to take your business workflow to the Next Level: https://link.ryanhanley.com/gohighlevel Perspective.co: The #1 funnel builder for lead generation: https://link.ryanhanley.com/perspective -- Episodes You Might Enjoy: From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delk From One Man Shop to $200M in Revenue: https://lnk.to/tommymello Is Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9 Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising. This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators. 👉 Learn more at https://unpluggedstudios.fm.