Paul Falcone's 3 Tips for Dealing with Attitude Problems in the Workplace

SHRM's Tony Lee is joined by Paul Falcone, vice president of HR at the Motion Picture & Television Fund in Woodland Hills, Calif. Tony and Paul discuss three tips for dealing with an employee’s attitude that is really becoming a problem in the workplace, why you should remove the word "attitude" from your lexicon, why perception is everything, the importance of documentation and how managers can prepare themselves for tough conversations. Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website , liking our Facebook page, checking us out on LinkedIn , and following us on Twitter and Instagram .