About this episode
In this insightful clip of EYL, our hosts Rashad Bilal and Troy Millings sit down with the dynamic Felecia Hatcher. Known for her enlightening perspectives and innovative marketing approaches, Felecia takes us on a deep dive into the mechanics behind the scarcity model and how it influences consumer behavior. As the Chief Popcorn Officer of Popcorn Heaven, Felecia has mastered the art of creating demand. In this conversation, she reflects on her experience working with Nintendo and how they skillfully created unparalleled hype around their products. Discover the fascinating strategies used to generate immense demand and drive consumer purchasing decisions, even when products were scarcely available on store shelves. *Key Points Covered:* - *The Scarcity Model Explained:* Rashad begins by asking Felecia to break down the scarcity model, highlighting that it’s more complex than simply reducing supply. Felecia shares her firsthand experiences with Nintendo’s experiential marketing strategies that left consumers eagerly awaiting the next product restock. - *Experiential Marketing:* Felecia discusses her role in bringing video games to life through immersive experiences. These activations not only heightened consumer interest but also made the eventual purchase feel more urgent and valuable. - *Strategic Product Availability:* Learn how the calculated scarcity of products like the Wii Fit board and Tickle Me Elmo led to a phenomenon where consumers were willing to pay above the retail price, creating a cycle of anticipation and demand that drove sales. - *Psychology of Influence:* After reading the book *"The Psychology of Influence,"* Felecia connected the dots on how strategic shortage influenced consumer behavior. Understand how industries, from toys to sneakers, leverage this model to ensure consumers buy multiple products. - *Black Business Insights:* Felecia shares keen observations on how scarcity is managed and perceived in Black-owned businesses. Using examples from the restaurant industry, she illustrates how effective communication can turn limited availability from a pain point into a coveted aspect of the customer experience. - *Business Lessons:* Through engaging anecdotes and practical tips, this episode provides invaluable lessons on customer expectation management, marketing strategy, and how to utilize the scarcity model ethically and effectively in entrepreneurship. If you’re an entrepreneur, marketer, or simply curious about the intricacies of consumer psychology, this episode is packed with information that will change how you perceive demand and supply. Felecia Hatcher’s expertise offers a fresh perspective on how scarcity can be used not just to drive sales but to build lasting relationships with customers. *Join the Conversation:* Listen to Felecia’s compelling storytelling and sharp insights as she shares how you too can create meaningful experiences and demand for your products or services. Don’t forget to like, comment, and subscribe for more episodes that bring industry secrets and entrepreneurial success stories right to your screen. *Hashtags:* #EYL #FeleciaHatcher #ScarcityModel #ExperientialMarketing #Nintendo #ConsumerPsychology #Entrepreneurship #SupplyAndDemand #BlackOwnedBusinesses #MarketingStrategy #BusinessLessons #CustomerExperience #TickleMeElmo #SneakerCulture #InfluenceStrategy #Innovation Our Sponsors: * Check out PNC Bank: https://www.pnc.com * Check out Square: https://square.com/go/eyl Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy See omnystudio.com/listener for privacy information.