About this episode
When you invest in the team of people you work with, it can make everything run smoother and even help grow your business. Today Matt and Garrett discuss what it means to build your team, grow your team, and invest in your people. You can do this monetarily by providing training and education for your employees, but you can also invest in them internally by building connections and taking the time to understand their goals and what they're hoping to accomplish. When you hire a new person, you're not just paying them to do a job - you're giving them an opportunity to achieve their hopes and dreams. Creating connections makes people excited to work with you, and want to go above and beyond to help the business succeed. Our hosts share their favorite examples of team-building rituals and activities that help colleagues relate on a deeper level, allow their personalities to shine through, and create an atmosphere of fun together. These experiences can also help people tap into skills they didn't even know were there. Matt and Garrett talk about having the "Magic Wand" conversation with your people, how truly knowing them can enhance your client experience as well, and why investing even a little bit of time and money into your team can go a long way and motivate top producers to stick around long-term. This isn't an expense - it's an investment. And if people perform better because they love being part of your team, that is absolutely an investment you want to double down on. Join the Ninja Selling Podcast group on Facebook at www.facebook.com/groups/theninjasellingpodcast , where you can ask questions, give advice, and connect with other Ninjas. If you have not been accepted to the group yet, please check your messages for a follow-up from Matt. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit NinjaSelling.com/events for more information about upcoming open installations. Episode Highlights: As the Ninja coaches and instructors have gotten together recently, they've been talking a lot about what it means to build your team, grow a team, and invest in your people It's important to invest in the team of people you work with because it helps everything work better and grow your business This might be your assistant, transaction coordinator, and vendors like photographers or contractors It's an important topic for people who are looking to build a team, and also for managing brokers/owners It's not enough to just pay people well You're not just hiring people to do a job, but you're also giving people an opportunity to achieve their hopes and dreams Matt loves to hear when agents hire someone new, and they feel excited to send them to a Ninja Installation so they can learn all the tools and systems they'll need for success Investing in people can show up in a lot of different ways - you can invest in tools and training, but also take the time to get to know them, build connection Examples of team building rituals at The Group (Susie Ewing's office in Fort Collins, Colorado), and Matt and Garrett's experience at a cooking class These activities help people connect on a deeper level, see each other's personalities, and create an atmosphere of fun together You need to look at these expenses as investments - if people perform better because they love being part of the team, that is absolutely something you want to double down on Take the mentality of creating relationships with your clients and apply that to your team Have the "Magic Wand" conversation with your people to help uncover their goals Knowing other agents and working together also ensures that your clients will be well taken care of if something comes up that may not be in your wheelhouse Invest in the mindset of your people (e.g., mindset of abundance) Invest in education within your business and beyond (e.g., starting a book club) This creates a ripple effect in job performance and happiness Example of The Group helping employees with investments and setting them up for financial wealth Investing even a little bit of time and money goes a long way - it doesn't have to be expensive This goes for top producers as well - they may not need your help selling real estate, but are you investing energy into their other goals? You need to always ask yourself whether you are investing in your people to make their world, their job, their experience better and show that you care about them This will make your team want to work together and stick around long-term It's much better to invest in the people you have now than to continually hire new people Quotes: "As we coach people, and as we work with them, we watch them bring team members and we watch them grow." "Whether it's just an assistant, a transaction coordinator, or whatnot - even all of your vendors that you work with...photographers to contractors to home inspectors - all of these pieces, we need to invest in them. And we need to help grow because it helps everything work better." "When I look at investing in your people, I look at the same way we look at our clients, when we're helping people buy and sell, we ask a lot of questions, we talk about what their dreams are, what they would like to accomplish. And that's missed out a lot when you look at companies and teams." "You're not just hiring somebody to do a job. Yes, on paper, that's what it is...But you're also providing, as an employer, so to speak, an opportunity for this person to achieve their hopes and dreams." "Investing can show up a lot of different ways." "These are team building investments that take time and energy, there's some money involved. But it's that thing that brings that group closer together. It's what makes people fight to want to be in the Mulberry office, because it brings in a group of people that are all like-minded, having a good time, enjoying this business. And that's what you want." "It was hysterical. Every coach walked out of that room saying this was an incredible way of seeing each other's personalities." "That's the beauty with building a team, is when you do something like that, you're going to watch skills come out of people that you didn't realize were there, or they were stronger than what you thought, by creating that environment." "If you have somebody who can perform better, because they love being a part of the team, that is an investment that we need to double down on." "Making sure that you all understand who each other is really opens a lot of doors." "This goes beyond job roles as well. If you're investing in the education, development of your assistant, of your team, members of your staff - if you're an owner, these things can have a ripple effect in terms of their performance and their happiness." "When you're not giving in and investing, those people don't want to show up for work in the long run. They don't want to step up and go above and beyond, to go do something outside the box for the sake of the company… You can very clearly see a company where they have not invested in their people." "As a business owner, take a look around at who your people are, pay attention to them and figure out - What is the best thing I can do to invest into them to make their world, their business, their career, whatever it is, better? You will have longer standing employees and partners in this business." "There's a whole financial component to this, to the cost of hiring new people… It's way better to invest in the people that you have." "Your ROI on the investment into your current people is going to be way bigger than finding new people." Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli The Ninja Selling Podcast Facebook Group