About this episode
Today, Garrett and Matt are talking about customer service calls. Yup, a simple phone call that you make every week to all of your active customers. Easy, right? Then why do so many real estate agents forget this crucial step in the process? Staying on top of a transaction, calling and communicating when things occur is one thing, but have a set day and time to touch base with every one of your customers will change your entire business. It will slow down the amount of random emails, texts, and calls that you get. It will help demonstrate your professionalism. It will help you maintain control of the entire process. AND, it will lead to more referrals from the people who have the BEST opportunity to refer new clients to you. So, make your customer service calls every week! www.NinjaCoaching.com @ninja.coaching Garrett garrett@ninjacoaching.com @ninjaredding Matt matt@ninjacoaching.com @matthewjbonelli