About this episode
Nikola Mrkšić, CEO & Co-Founder of PolyAI, takes Daniel and Chris on a deep dive into conversational AI, describing the underlying technologies, and teaching them about the next generation of voice assistants that will be capable of handling true human-level conversations. It’s an episode you’ll be talking about for a long time! Join the discussion Changelog++ members save 3 minutes on this episode because they made the ads disappear. Join today! Sponsors: O'Reilly Media – Learn by doing — Python, data, AI, machine learning, Kubernetes, Docker, and more. Just open your browser and dive in. Learn more and keep your teams’ skills sharp at oreilly.com/changelog RudderStack – Smart customer data pipeline made for developers. RudderStack is the smart customer data pipeline. Connect your whole customer data stack. Warehouse-first, open source Segment alternative. The Brave Browser – Browse the web up to 8x faster than Chrome and Safari, block ads and trackers by default, and reward your favorite creators with the built-in Basic Attention Token . Download Brave for free and give tipping a try right here on changelog.com . Featuring: Nikola Mrkšić – GitHub , X Chris Benson – Website , GitHub , LinkedIn , X Daniel Whitenack – Website , GitHub , X Show Notes: - PolyAI - The Science Behind PolyAI - How Customer Service Voice Assistants Handle Different Languages and Accents - PolyAI Maintains Lead Over IBM Watson Assistant and Other Popular Language Understanding Models - PolyAI’s ConveRT Model Outperforms BERT and GPT-Based Models in Salesforce Research Evaluation - Few-Shot Slot Labeling with ConVEx: The Most Accurate Value Extractor on The Market Something missing or broken? PRs welcome!