Digging into Salesforce’s ‘restructuring’ and what it could mean for Indianapolis

On Wednesday, global tech giant Salesforce revealed in a sparse regulatory filing that it planned to lay off about 10% of its employees companywide. The reason, in a nutshell: Salesforce hired too many people during a recent period of massive growth, and customers now are cutting back on spending in the uncertain economic environment. And speaking of uncertainty, cities with a significant Salesforce presence were left with many questions, since the firm declined to provide any more details about the layoffs than what was in the filing. The company has about 80,000 employees worldwide, about 2,300 of which work in Indianapolis, where its operations are based in the 48-story Salesforce Tower. Although the company is about as high-profile as you can get in Indianapolis, one suspects many local folks are only vaguely familiar with what the company does here and why it’s an important part of the technology ecosystem. For this week’s edition of the IBJ Podcast, host Mason King and reporters Susan Orr and Mickey Shuey discuss what they’ve learned so far about the restructuring. It's not just a tech story: Salesforce has revealed, somewhat cryptically, that it also plans to shrink its real estate footprint, which could have serious ramifications for Indianapolis’ premier office tower. It all sounds ominous for downtown, which is still trying to recover from the effects of the pandemic on its urban workforce. The IBJ Podcast is brought to you by Taft.