About this episode
Our guest Wayne Blum is currently Director of US E-Commerce Strategy and Partnerships at Diageo, but before that he led digital for Nestlé Waters and their direct-to-consumer (DTC) business, ReadyRefresh. Wayne joins us to discuss why the world's biggest brands are interested in going DTC, the challenges they face in the channel, and what's behind the success of the world's largest and most profitable DTC programs in the food and beverage world. For more reading, check out our latest reports on DtC Strategy: Are You Doing DtC All Wrong? Community Commerce: A New Model for Beverages