Business Aviation: The Good News and the Bad News w/Doug Gollan

Private aviation saw a huge COVID boom and many people who decided to fly private aren’t looking back. This is a double-edged sword. Private aviation is a complex industry where staying profitable is like walking a tightrope. There are high client expectations counterbalanced by complex machines and operational challenges. There are also plenty of business models which fail to pan out. More demand is seemingly a good thing but it has also exposed areas of concern. What are some of the biggest issues being exposed in the industry? What do customers need to understand? In this episode, I’m joined by Doug Golan who is both a preeminent expert on business jets and editor of Private Jet Card Comparisons. We talk about the state of private aviation, and all the complex issues both consumers and providers endure. There’s a lot of ways to lose money in private aviation. Sometimes it’s a cancellation fee, sometimes it’s the company going out of business . -Doug Gollan Three Things You’ll Learn In This Episode -Suffering from success For private aviation providers, more customers would surely be a good thing, but the reality is a lot more complicated. Why is more business a big concern? -Never over-buy How can private jet card customers protect themselves when the industry is constantly going through changes? -Empathizing with business aviation How can customers and providers get on the same page about the difficulties the industry is facing? Guest Bio Doug Gollan is the founder and editor of Private Jet Card Comparisons, the only independent buyer's guide to jet card membership programs, and DG Amazing Experiences, a weekly luxury travel e-newsletter for private jet owners. Doug is also a contributor to Forbes.com. For more information, head to https://privatejetcardcomparisons.com/ . You can also sign up for the newsletter. Learn More About Your Host: Co-founder and Managing Partner for Northstar Group, Craig is focused on recruiting senior-level leadership, sales, and operations executives for some of the most prominent companies in the aviation and aerospace industry. Clients include well-known aircraft OEMs, aircraft operators, leasing / financial organizations, and Maintenance / Repair / Overhaul (MRO) providers. Since 2009 Craig has personally concluded more than 150 executive searches in a variety of disciplines. As the only executive recruiter who has flown airplanes, sold airplanes, AND run a business, Craig is uniquely positioned to build deep, lasting relationships with both executives and the boards and stakeholders they serve. This allows him to use a detailed, disciplined process that does more than pair the ideal candidate with the perfect opportunity and hit the business goals of the companies he serves.