Measuring Up: How to Track and Deliver Positive Social Impact

To ensure projects deliver real social impact, organizations and their teams need to set clear targets, track progress—and adjust when plans and variables shift. We host a joint discussion with Karlijn Sibbel, innovation director at Notpla in London, and Grzegorz Wach, refugee employment initiative lead at NESsT in Warsaw. They discuss their work on two of the PMI 2024 Most Influential Projects, detailing the metrics used to track progress and measure positive social impact as well as the challenges teams face when aggregating this data. They also share their biggest lessons learned when it comes to measuring social impact. Key themes [02:46] How Notpla uses seaweed and plants to make biodegradable packaging [06:23] How NESsT is empowering refugees and migrants to access quality jobs [08:49] Using multiple metrics to track progress and measure a project’s social impact [15:03] Top challenges teams face when measuring social impact [23:04] Delivering positive social impact in the face of increased scrutiny [27:13] Lessons learned: Embracing partners and pushing industry benchmarks forward