About this episode
Talent turnover is unavoidable. Brain drain is not. Global experts discuss how effective knowledge transfer keeps organizations firing on all cylinders. Mustafa Hafızoğlu, PMP, program director for Space & Defence Technologies in Ankara, Turkey, explains how his company has transformed project knowledge into a reusable commodity. Betsy Mathew, PMP, director of organizational development and talent management for Dark Matter in Abu Dhabi, UAE, offers her take on how organizations can create an environment where knowledge flows freely. Roger Forsgren, chief knowledge officer for NASA in Washington D.C., USA, shares how the agency’s breakthrough innovations are made possible by effective (and mandatory) knowledge management. We hope you’ve enjoyed our podcast series, Projectified™ with PMI. To join the conversation online, we ask you to use #Projectified and @PMInstitute. We also encourage you to subscribe and leave a rating on Apple Podcasts or Google Play Music by clicking on the links below. Thank you very much, and stay tuned as we release more episodes of Projectified™ with PMI. For an easy way to stay up-to-date on Projectified™ with PMI, subscribe to our podcast at: Apple Podcast, Google Play Music, SoundCloud, Stitcher, or PMI.org/podcast. Key Themes: [00:25] The business value of knowledge transfer [03:00] Building a formal knowledge bank [06:00] Retaining expertise amidst employee turnover [08:10] How to collect meaningful lessons learned [09:22] Facilitating knowledge sharing [11:05] How knowledge transfer reduces costs [14:10] Gathering and disseminating knowledge at NASA [16:30] Lessons learned for engineers [19:00] Securing top-down support