Centralization is back in vogue, but is it the right model for government shared services?

The Trump administration’s second-term strategy leans toward consolidating acquisition, HR and financial management under a centralized approach. That's a departure from the marketplace model of its first term. John Marshall and Steve Goodrich are here to discuss what that means for agency autonomy and service quality. John is the founder and CEO of the Shared Services Leadership Coalition. Steve chairs the SSLC board. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .