About this episode
People get so frustrated with computer passwords, especially if they forget theirs. It's a good thing Jubal is there to be of service... He just wants to be a GOOD customer care professional and resolve their password issue as smoothly and calmly as possible. It never seems to work out that way though. Hear it in today's PHONE TAP. (Image Courtesy: Rainer Stropek. Creative Commons) See omnystudio.com/listener for privacy information.