About this episode
One woman is having problems accessing "the cloud" on her computer. Apparently she can't get into any of her documents and needs her password RESET... that's why our friend "Miguel" calls her from Tech support. His English isn't the BEST and his people skills need some work... But hey... at least he's TRYING. Listen in the PHONE TAP! (Image Courtesy: Alejandro Pinto. Creative Commons) See omnystudio.com/listener for privacy information.