311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase

Have you ever wondered how you can get your staff energized and highly invested in the success of your business? This is one of the struggles that a lot of coffee shop owners have. Turns out the best solution for this challenge is to give your staff a real stake in the outcomes of the business and trust them like partners. Today we will be exploring Open Book Management and The Great Game operating system with Great Game coach and trainer, Larry Chase! Since 1997 Larry Chase has been a craft brewer leading teams at some of the nations best breweries. All along the way he has studied finance eventually becoming a long time board member of the Brewers Association as the Treasurer and Finance Chair. His career has taught him how to break down complex topics into simple terms to train bring understanding to staff. He is now taking his decades of experience in both finance and leadership and helping businesses achieve success through Open Book Management as a Great Game of Business coach. On today's show we will be talking with Larry about this operating system and it power to involve, activate, and engage staff in impacting the core financial levers of your business. I find this way of management very promising for coffee shops and Larry does a masterful job of walking us through the what, why, and how of Larry teaches, supports and coaches businesses wanting to build a lasting healthy culture and empower employees to make positive financial impacts on the business. We Cover: Open book reporting vs Open Book Management Creating great work cultures What makes up OBM? Tapping into peoples desire to learn Financial literacy Unlocking employee innovation Line of sight to impact the business The importance of reward Servant leadership How to take the first steps The learning curve of implementation Involving others Links: www.greatgame.com Larry Chase email: lrjchase@gmail.com Related Episodes: 302 : Data's Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube 009 : How to Approach Data and Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shops, baristas, and businesses 304 : Inside the Coffee Data Trends Breakout Report w/ Katie Von Der Lieth of the SCA Visit our amazing Sponsors! www.prima-coffee.com/keys www.pacficfoodservice.com www.coffeefest.com