203 : Empowering Women in Business w/ Katherine Knapke

In the world of specialty coffee we still have a lot of work to do when it comes to creating a context where women are given the same bias-free consideration as their male counterparts. As a result, having the confidence necessary to thrive and advance in the cafe can be hard to come by. In today's episode we will be exploring how women can cultivate confidence in business and how those who run businesses can empower the women in their organizations. To that end I am so excited to welcome to the show, Katherine Knapke! Katherine Knapke is the Chief Operating Officer at the American Negotiation Institute. Katherine is passionate about using her experience as a Psychiatric Nurse trained in Therapeutic Crisis Intervention (TCI) and as a Certified Mediator to address the psychological, emotional, and societal concerns that impact women in the workplace. Her goal is to use her expertise to help women develop the skills and confidence they need to get more of what they want and deserve in the workplace. Katherine also uses her healthcare experience to lead our work within hospital systems and in public health departments. Lives depend on the crucial conversations that happen in healthcare every day. She helps healthcare professionals manage conflict in order to improve communication, persuasion, and patient care. Katherine is the host of our newest women's focused negotiation podcast, Ask With Confidence , designed to empower women and to help them gain the confidence they need when engaging in difficult conversations. Some of what we will cover: The power of asking Why women don't need to be like men Structuring meetings for inclusion Competence vs confidence Overcoming over-apologizing A frame-work for negotiation and difficult conversations Links: Ask with Confidence Podcast Negotiate Anything Guides IWCA #Shestheroaster Related Episodes: 131 : The Strong Women of Coffee w/ Laura Gonzalez 125 : Confidence in Conflict w/ Kwame Christian 104 : How to Deliver Difficult Feedback w/ Tom Henschel 052 : Solving Coworker Conflict w/ Tom Henschel 014 : A Barista's Guide to Advancing 015 : What to do if you Don't Advance w/ Anne Nylander Shift Break: Career Advice from Joe Marocco The BEST in commercial coffee equipment www.prima-coffee.com/keys Want the best plant based beverage for your coffee drinks? www.pacificfoods.com/food-service