About this episode
Can you have too much of a good thing? When it comes to managers and bosses in the coffee shop the answer is a resounding and exasperated YES! Why do we do needlessly multiply leaders in the shop like Oprah giving our free cars and as a result frustrate our staff and the leaders themselves? Today on Shift break we will be talking about the issue of having too many leaders and managers in the shop, why it is a problem, and what a healthy approach to delegating leadership looks like. Listen to these related episodes: SHIFT BREAK: Questions Are Not Threats SHIFT BREAK: Your Manager Has No Time To Manage! Being the Point of Clarity 425 : Some Thoughts on Supporting Your Manager 261 : The Basics of Managing Managers Do You Need to be the Best Barista in Your Cafe? DO YOU NEED HELP IN YOUR SHOP? In my consulting work through KTTS Consulting , management and leadership structures are one of the main conversations we have. Working to create clarity, understanding, and systems for success in leadership has a compound effect on the rest of the business. Would you like to work with me 1:1 to help your cafe thrive in quality, operations, and people? Click below for a discovery call and lets have a conversation! https://calendly.com/chrisdeferio/30min Thank you to out sponsors! Custom branded apps for your coffee shop: www.espressly.co The best and most revered espresso machines on the planet: www.lamarzoccousa.com