About this episode
Sometimes hospitality opportunities are just inconvenient. Often times we straight-up struggle to do anything more than the basic requirements of our job let alone talking to customers or extending ourselves past what we feel like in the moment. Today we talk about this tension and how to handle it in a way that lifts everyone up. LINKS: Shift Break: Laziness and the most important decision Simple, Powerful Hospitality "The War of Art" by Steven Pressfield