About this episode
Entering into a new role, or even just taking over a new cafe or team, is a daunting challenge. Many burn out and the experience leaves a bitter taste in their mouth and a lot of destruction in their wake. In the midst of the reshuffling during COVID there are a lot of opportunities to establish a new way of approaching management in the shop and in this episode I am going to be giving what I think may be some the most important practices to put in place to thrive as a new manager or to make your management new. As I recorded this I got the feeling that it may be one the most essential episode in the KTTS library on the subject. Please listen deeply and share widely. I can honestly say that if you practice these things consistently you will have a very strong foundation for the rest of your career. We will dig into and expound on: Pacing yourself Gaining clarity Meaningful change + Small wins Trust based relationships and leadership Communication standards One-on-Ones Scheduling your week Related and recommended episodes: 226 : The Art of being Indispensable at Work w/Bruce Tulgan 224 : Essentialism: Focusing on what truly Matters w/ Greg McKeown 028 : Why it's Ok to be the Boss w/ Bruce Tulgan The One-on-One : How one meeting can dramatically impact your coffee shop's culture and morale. Visit our awesome sponsors! The BEST in commercial coffee equipment www.prima-coffee.com/keys Want the best plant based beverage for your coffee drinks? www.pacificfoods.com/food-service