About this episode
We’ve all chosen the self-checkout stand over the human cashier, thinking it’ll take less time. But somehow, things take a terrible turn. The barcodes aren’t scanning, there’s a pop-up scolding you for not placing the product in the bagging area (though you did, of course), and an employee is coming over to fix the chaos. It would’ve taken less time to go to the cashier. Focal Systems is applying deep learning and computer vision to automate portions of retail stores in order to streamline store operations and get customers in and out more efficiently, without the pitfalls of the traditional self-checkout. CEO Francois Chaubard sat down with AI Podcast host Noah Kravitz to talk about how the company is changing retailers.