HVAC School - For Techs, By Techs

2d ago

In this candid conversation, Nathan and Bryan dive deep into the often-misunderstood world of sales in the construction and HVAC trades. Nathan, who has transitioned from fieldwork to spending roughly 60% of his time in sales, offers a unique perspective on why sales professionals are necessary despite the skepticism they face from tradespeople. The discussion tackles head-on the negative perceptions surrounding salespeople while making a compelling case for their essential role in growing and sustaining a trades business. The conversation explores the fundamental differences between residential and commercial sales, revealing insights that anyone in the industry will find valuable. Nathan explains that residential sales requires quick relationship-building, subject matter expertise, and the ability to emotionally connect and disconnect rapidly from customers you may only see every few years. It's essentially retail sales with a technical component. Commercial B2B sales, on the other hand, is far less transactional and much more relational—it's about building confidence, managing accounts effectively, and ensuring clients can focus on their core business while you handle their facility problems seamlessly. One of the most refreshing aspects of this discussion is Nathan's honesty about the unglamorous side of sales. He emphasizes that the job isn't about fancy lunches or golf outings—it's about being the person who answers their phone, follows through on commitments, and doesn't shy away from uncomfortable conversations. The guys share frustrating examples of poor salesmanship, from ghosting potential clients to making promises that can't be kept, illustrating how these failures give the entire profession a bad reputation. Nathan stresses that good sales is fundamentally about managing expectations, delivering on promises, and serving as the crucial liaison between customer needs and production capabilities. The conversation concludes with practical advice for tradespeople considering a move into sales: if you're motivated by the chase, enjoy solving people's problems, and find satisfaction in knowing your work directly impacts the bottom line, sales might be for you. But if you're just looking for an easier path with less physical labor, think again—great salesmanship is mentally demanding work that requires constant follow-through and resilience. Topics Covered: Why tradespeople are often critical of sales and the misconceptions about the profession The difference between "good" and "bad" salespeople and the moral use of sales skills Essential traits for successful residential HVAC salespeople, including product knowledge and emotional agility How commercial B2B sales differs from residential—less transactional, more relational The critical importance of follow-through, responsiveness, and keeping promises in account management Why sales serves as the essential "oil in the machine" that prevents business breakdowns The role of salespeople in managing customer expectations and protecting production teams The unsexy reality of sales work: constant uncomfortable conversations and problem-chasing When entertaining clients (golf, lunches) is appropriate versus when it becomes buying work Advice for tradespeople considering transitioning into sales roles Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

4d ago

In this short podcast episode, Bryan takes us on a history journey back to when ammonia ruled the world. In the mid-1800s, before R-12, many inventors and scientists experimented with vapor-compression refrigeration systems to make ice. They used a variety of refrigerants in their patents, including ether, ethyl ether, carbon dioxide, sulfur dioxide, methyl chloride, and ammonia. Each one had tradeoffs, but ammonia was the favorite because it was inexpensive, very good at moving heat, and useful because its odor made leaks obvious (although it was toxic and irritated the lungs and mucus membranes). Toxic refrigerants, particularly sulfur dioxide and methyl chloride, were common refrigerants but had plenty of negative press due to the many deaths they caused. In response to the public's reservations about toxic refrigerants, Thomas Midgley from General Motors (who developed leaded gasoline) teamed up with Charles Kettering and DuPont to find a refrigerant that was non-toxic, non-flammable, and non-corrosive. In 1930, they announced dichlorodifluoromethane, also known as R-12 (a CFC) and trademarked as Freon. This refrigerant was non-toxic, non-flammable, and had no odor, and it effectively replaced the methyl chloride, sulfur dioxide, and ammonia. However, many decades later, scientists discovered that chlorine-bearing compounds were destroying the ozone layer. To combat the environmental damage, many nations signed the Montreal Protocol in the 1980s, which would effectively phase out R-12, R-11, and other CFC refrigerants. Over time, the regulations have tightened on HCFCs and high-GWP HFCs, leading us to where we are now with lower-GWP A2L HFCs and HFO blends. As with the old refrigerants, each refrigerant had a tradeoff. Meanwhile, this whole time, ammonia never became truly obsolete and quietly remained the lifeblood of industrial refrigeration, and it also had no global warming potential OR ozone-depletion potential. Ammonia systems run with relatively little charge, especially when paired with CO2, and ammonia is still a powerhouse today because of its chemical formula (NH3), good compression ratio, and excellent latent heat of vaporization. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Dec 11

In this episode of the HVAC School podcast, Bryan and Nathan dive deep into the challenges of humidity control in grocery stores and other refrigerated environments. While the conversation takes several entertaining detours (including discussions about morning radio shows, Indian weddings with elephants, and imaginary lava-heated homes), the core content provides valuable insights for HVAC and refrigeration technicians dealing with condensation and moisture issues in commercial refrigeration spaces. The hosts explain why humidity management is critical in grocery environments, where refrigerated cases and displays must maintain cold temperatures while preventing condensation on doors, frames, and floors. They discuss the evolution from traditional solutions—like energy-intensive frame heaters that kept surfaces above dew point—to modern strategies involving dedicated outdoor air systems (DOAS), strategic use of waste heat from refrigeration racks, and various dehumidification approaches. Nathan emphasizes that the key is maintaining proper dew point levels (typically targeting 45% relative humidity at around 72°F) while keeping the building under positive pressure to control moisture infiltration. A significant portion of the discussion focuses on airflow management and its impact on refrigeration equipment. The hosts explain how air curtains in display cases work on Bernoulli's principle to maintain cold temperatures, and why even minor disruptions to airflow patterns can cause product spoilage or increased energy consumption. They stress the importance of understanding building pressure dynamics, especially considering makeup air requirements for exhaust systems in sculleries and loading docks. The episode concludes with practical troubleshooting advice for technicians dealing with sweating cases and humidity problems. Nathan recommends systematically checking building pressure with a manometer, measuring dew point at multiple locations throughout the store, and verifying that door and frame heaters are functioning properly. He also suggests looking for intermittent fresh air sources and exhaust fans that might be disrupting the carefully balanced airflow patterns that keep moisture under control. Topics Covered: Dew Point vs. Relative Humidity: Why focusing on dew point (50-55°F typical target) is more important than relative humidity in grocery environments Condensation Prevention Strategies: Evolution from energy-intensive frame heaters to modern DOAS systems with reheat capabilities Airflow and Air Curtains: How Bernoulli's principle creates invisible barriers in refrigerated display cases and why disrupting these patterns causes problems Reheat Methods: Various approaches, including waste heat from refrigeration racks, electric reheat, and desiccant dehumidification systems Building Pressure Management: Importance of maintaining positive pressure while managing fresh air requirements and exhaust systems Radiant Heat Effects: How surface temperatures, not just air temperature, affect condensation on refrigerated cases Troubleshooting Humidity Issues: Systematic approach to diagnosing moisture problems, including pressure testing, dew point measurement, and identifying intermittent airflow sources Return Air Placement: Benefits of pulling return air from underneath cases to capture the most humid air for dehumidification Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Dec 9

In this short podcast episode, Bryan explores the history of the finned-tube coil, which is what we use for heat exchange in air-source air conditioners and heat pumps. Air-source HVAC systems have copper tubes threaded through thin metal fins. This design was optimized to ensure the greatest possible surface area for heat exchange to occur. However, prior to the finned-tube coil, HVAC coils looked more like plumbing projects with bare copper loops, which were heavy, costly, and inefficient. In the early 1900s, HVAC was essentially plumbing with higher expectations; capacity was dictated purely by size and charge. In the 1910s and 1920s, early air conditioning pioneers were already attempting to increase surface area with metal discs or pipes, which evolved to continuous sheet fins. The tube would move refrigerant, and the fins would collect heat from the air and pass it into the tube; the finned-tube coil was born. The added weight was minimal, but the contact area was increased by almost 3000%, meaning coils and charges could be smaller with added efficiency. This move was necessary because while we already knew that heat can indeed move without touching molecules (radiant transfer), radiant cooling had a unique challenge: dew point. Finned-tube coils rely on convection and only have temperatures below the dew point in a small area, which allows us to have a small drain pan. Aluminum was also plentiful after WWII, enabling finned-tube technology to evolve to louvered fins and reach the masses. By the 1960s, finned-tube coils were in all sorts of applications. However, it became clear that aluminum was fragile, and we have since innovated to overcome that challenge. There are three barriers that heat transfer must overcome: air-side film resistance (air is a poor conductor), wall conduction through the tube and fins, and refrigerant-side film resistance (oil inside or laminar flow). The fins help with air-side film resistance, so we want to clean and straighten them as much as possible. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Dec 4

In this comprehensive episode of the HVAC School podcast, host Bryan Orr sits down with three experts from Copeland to demystify tandem and trio compressor systems. Joining him are Gina Kahle (Multiples Engineering Manager with 12+ years at Copeland), Tyler Daniels (Product Management team member), and James Stevenson (Technical Sales veteran with 28 years of field experience). Together, they provide both the engineering perspective and real-world service insights that technicians need to understand these increasingly common systems. The conversation begins with the fundamentals: tandem and trio systems represent an evolution in compression modulation, allowing multiple compressors to work together on a single circuit rather than requiring separate circuits for each compressor. This design philosophy delivers significant advantages, including energy savings through better modulation, simplified system design, reduced costs, and the ability to meet stringent minimum modulation requirements (such as the 25% threshold for units under 60,000 BTUs per hour). The team emphasizes that tandems aren't just about pairing any two compressors together—Copeland engineers carefully consider application requirements, flow characteristics, and stress testing to ensure reliable oil management and system resonance control. A major focus of the discussion centers on practical service considerations that every technician needs to understand. James provides invaluable guidance on identifying whether a failed compressor in a tandem system can be replaced individually or requires replacing the entire tandem assembly. The "rule of thumb" is clear: compressors small enough to fit in residential systems (typically under 10 horsepower or about 7 inches in diameter) generally require full tandem replacement, while larger units may allow single compressor replacement. The distinction between "tandem ready" and non-tandem ready compressors becomes critical here—larger compressors (10+ horsepower) are typically sold tandem ready at wholesalers with the necessary oil equalization ports and sight glass connections, while smaller units are not. The episode also explores advanced topics, including the integration of Enhanced Vapor Injection (EVI) technology with tandem systems, particularly for cold climate heat pump applications. Gina explains how EVI extends the operating envelope down to -40°F, opening new markets and applications. The team discusses the transition to A2L refrigerants and how Copeland continues to innovate despite changing regulatory landscapes. Throughout the conversation, they emphasize the critical importance of proper oil management through oil equalization lines (OEL) and two-phase transfer lines (TPTL), and why maintaining these connections exactly as designed is non-negotiable for system longevity. Key Topics Covered: Tandem and Trio Basics: Definition and benefits, including energy savings, cost reduction, and design simplification Modulation Requirements: Meeting state-mandated minimum modulation thresholds (25% for units under 60,000 BTU/hr) Applications: Data centers, DOAS units, rooftops, chillers, and various commercial spaces Compressor Pairing Options: Fixed speed, digital, variable speed, two-stage, and mixed configurations Oil Management: Critical importance of oil equalization lines (OEL), two-phase transfer lines (TPTL), and gas equalization lines (GEL) Service and Replacement: How to identify tandem-ready vs. non-tandem-ready compressors; when to replace individual compressors vs. full tandem assemblies Visual Identification: Using compressor size (7" vs 9" diameter), port configuration, and horsepower ratings to determine replacement strategy Piping Configurations: Three-pipe vs. four-pipe designs and when each is necessary Installation Considerations: Importance of keeping oil equalization lines level (parallel to ground) and using proper mounting spacers Enhanced Vapor Injection (EVI): How EVI technology extends operating envelopes to -40°F for cold climate heat pump applications Energy Efficiency Standards: Meeting IEER, IPLV, and upcoming IVEC standards through strategic tandem use Copeland Mobile App: Features, including parts lookup, resistance specifications, amperage mapping, AI Scout assistant, and technical bulletins Learn about the Copeland Mobile app at https://www.copeland.com/en-us/tools-resources/mobile-apps/copeland-mobile . Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Dec 2

In this short podcast episode, Bryan tells the story of the technology that tried to beat the compressor... and still may someday. We associate cooling with refrigerant... and all the things that come with it, including compressor noise, oil, recovery machines and tanks, leaks, superheat, and regulations. However, there is a means of providing cooling with two pieces of metal and several semiconductors; current runs through it, and one side becomes cold, and the other side becomes hot. This technology is called thermoelectric cooling, associated with the Peltier effect. In 1834, French watchmaker and amateur physicist Jean Charles Athanase Peltier was experimenting with electricity and dissimilar metals. When he joined two wires of different materials and ran current through the junction, one got colder, and the other one got hotter. This phenomenon was named the Peltier effect, and it describes how passing electrical current through two dissimilar conductors causes heat to move from one side to the other, like a tiny reversible heat pump. However, it didn't have any practical use at the time. Semiconductors arrived in the mid-1900s, and engineers could make thermoelectric devices strong enough to move meaningful amounts of heat. In the 1960s, NASA even began using the technology in spacecraft for precision temperature control, which was hardy and allowed them to stabilize sensors and electronics in space. We began using them on Earth in some specialized applications, including portable coolers, wine chillers, and CPU coolers in computers. However, this technology didn't replace vapor-compression refrigeration due to efficiency constraints and the need to reject heat. Thermoelectric modules are only 5-10% as efficient as vapor-compression systems, and they need heat sinks or fans to give the heat somewhere to go. We've still been pursuing a comfort cooling use of the Peltier effect, and we've gotten closer, but most applications still have the efficiency block. When efficiency isn't a problem, we encounter difficulties with moisture and latent heat removal. Nevertheless, thermoelectric cooling is still making a difference for sensors and in localized cooling applications. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Nov 27

In this comprehensive episode, Bryan and Roman dive deep into one of the most challenging topics in modern HVAC: making VRF (Variable Refrigerant Flow) and ductless systems perform effectively in humid climates like Florida. The conversation tackles a common misconception that inverter-driven equipment automatically handles humidity well simply because it can "turn down." Roman emphasizes that successful application of VRF technology in humid environments requires skilled professionals who understand building science, envelope integrity, and proper system sizing. The biggest takeaway? If you're going to err on sizing, undersize rather than oversize - these systems will run longer and maintain better humidity control when properly sized. The hosts explore the three critical factors for dehumidification: runtime, coil temperature, and surface condensation. They explain how traditional inverter systems were programmed for energy efficiency by allowing coils to warm up as they approached the set point, which unfortunately sacrifices latent capacity. Modern systems with active dehumidification capabilities use expansion valve control to "starve" the coil, lowering saturation temperature to around 35-37 degrees while extending runtime. Roman shares his personal experience with a 7,000 BTU unit serving his 700 square foot master bedroom suite, demonstrating how proper application and understanding of equipment capabilities can deliver excellent humidity control without oversizing. The discussion takes a practical turn as Bryan presents a comprehensive troubleshooting checklist for humidity problems, starting with bulk water leaks and progressing through envelope integrity, duct sealing, equipment selection, and pressure balancing. They debunk common "solutions" that actually make problems worse, like adding attic insulation or solar attic fans without addressing root causes. The conversation reveals a counterintuitive truth: reducing sensible load through excessive insulation can worsen humidity problems by reducing equipment runtime. They explain why "active dehumidification" through overcooling isn't true dehumidification, and why another solution - reheat - requires adding sensible heat back to spaces to maintain longer equipment runtime. Topics Covered: VRF and inverter sizing misconceptions - Why undersizing is often better than oversizing in humid climates Three factors of dehumidification - Runtime, coil temperature, and surface condensation explained Active dehumidification technology - How expansion valve control creates longer runtime and colder coils Equipment capacity ratings - Understanding that a "12K" unit may actually perform at 18,000 BTU Latent vs. sensible capacity - Why checking engineering specifications is critical for humid climate applications VRT (Variable Refrigerant Temperature) - When this energy-saving feature should be disabled in humid climates Fan operation strategies - Why continuous fan operation can worsen humidity problems Duct and envelope leakage - How pressure imbalances drive moisture problems Surface condensation - Why vents and ducts sweat and how to prevent it The overcooling trap - Why lowering the set point creates interstitial space moisture problems Humidity sensors in thermostats - Understanding what they do (and don't do) Load diversity and zone control - How multiple smaller units can outperform single large systems Reheat strategies - From electric resistance to passive solar gain Common mistakes - Why attic insulation and solar fans often worsen humidity issues Troubleshooting checklist - A systematic approach from bulk water to equipment selection Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .

Nov 25

In this short podcast, Bryan gives another history lesson and goes over the history of the thermostat. Before 1883, automatic temperature control simply did not exist; we shoveled fuel into the furnace and opened windows. If a room got too hot in a commercial building, the janitor would go downstairs to choke the draft damper; this person was responsible for manually controlling comfort. Warren S. Johnson, a Milwaukee-based college professor, sought to do something about his classroom's sweltering heat. He created a pneumatic thermostat that mounted to the wall, sensed temperature, and used air pressure and mechanical systems to control dampers. This invention grew in popularity, and he founded Johnson Controls. Compressed air ran entire HVAC networks by adjusting dampers and valves before electricity went mainstream. Engineers experimented with bi-metallic strips, which could open or close an electrical circuit based on temperature changes, which made thermostats smaller and cheaper. Honeywell came on the scene by hiring industrial designer Henry Dreyfuss, who invented the mercury thermostat: the T87 round thermostat. When the bimetal coil tilted, mercury rolled from one end to the other to complete or open the circuit. These thermostats had a heat anticipator, which kept them from overshooting the temperature. Unfortunately, when these thermostats were disposed of, the mercury polluted the environment and affected the central nervous system. The digital thermostat came on the scene to replace the mercury thermostat, which led to the development of the Nest smart thermostat. However, all this time, comfort has been associated with the number on the thermostat; smart comfort controls that learn our routines and monitor dew point, relative humidity, and IAQ are the next step to create true comfort and health. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool . Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium . Subscribe to our podcast on your iPhone or Android . Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android .