Leading through radical change with Julia Hartz of Eventbrite

Back as the show’s first-ever ‘three-peat’ guest is Julia Hartz, co-founder and CEO of Eventbrite. The events industry has been transformed by the past three years, giving Julia the opportunity to evolve Eventbrite to better serve its key customers — event creators. This week on How I Built This Lab, Julia goes back in time to review how she kept a ticketing service afloat when no one was buying tickets. Plus, thoughts on effective leadership from a public company CEO, and Julia’s tips for designing meetings that your colleagues actually want to go to. Be sure to listen to Eventbrite’s origin story told in February 2020, and Julia’s Resilience series dispatch from July 2020. This episode was produced by Rommel Wood with music by Sam Paulson and Ramtin Arablouei. It was edited by John Isabella with research by Kerry Thompson. Our audio engineer was Patrick Murray. You can follow HIBT on X & Instagram , and email us at hibt@id.wondery.com . This episode is brought to you in part by Canva, the easy-to-use online design platform for presentations, social posts, videos, websites, and more. Start designing today at Canva – the home for every brand. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .