About this episode
Liane Davey discusses how to ease the friction of conflict to make way for more productive conversations. — YOU’LL LEARN — 1) Why facts won’t solve a conflict—and what will 2) How to productively respond to harsh criticism 3) What most people get wrong about feedback Subscribe or visit AwesomeAtYourJob.com/ep827 for clickable versions of the links below. — ABOUT LIANE — Liane Davey is a New York Times Bestselling author. Her most recent book is The Good Fight: Use Productive Conflict to Get Your Team and Your Organization Back on Track . She is a contributor to the Harvard Business Review and is called on by the media for her leadership, team effectiveness, and productivity expertise. As the co-founder of 3COze Inc., she has companies such as Amazon, RBC, Walmart, UNICEF, 3M, and SONY. Liane has a Ph.D. in Organizational Psychology. • Book: The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track • LinkedIn: Liane Davey • Website: LianeDavey.com — RESOURCES MENTIONED IN THE SHOW — • Tool: The Birkman Method • Book: Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) by Marshall Rosenberg and Deepak Chopra • Book: Never Split the Difference: Negotiating As If Your Life Depended On It by Chriss Voss and Tahl Raz • Past episode: 552: The Foundational Principle that Separates Good Leaders from Bad Ones with Pat Lencioni • Past episode: 770: How to Become the Manager that Your Team Wants with Russ Laraway See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .