551: How to Save Massive Time, Energy, and Frustration by Solving Problems Before They Happen with Dan Heath

Dan Heath discusses how upstream-thinking can help solve problems before they even show up. You'll Learn: 1) The power of “upstream thinking” 2) How to get to the root of the problem 3) How to avoid the blame game at work About Dan: Dan Heath and his brother, Chip, have written four New York Times bestselling books: Made to Stick, Switch , Decisive , and The Power of Moments . Heath is a senior fellow at Duke University’s CASE center, which supports entrepreneurs fighting for social good. He lives in Durham, North Carolina. The Heath brothers’ books have sold more than three million copies worldwide and have been translated into thirty-three languages. Book: “Upstream: The Quest to Solve Problems Before They Happen" Website: UpstreamBook.com Items Mentioned in the Show Book: How Will You Measure Your Life by Clayton Christensen Book: Scarcity: Why Having Too Little Means So Much by Sendhil Mullainathan Study: Anita Tucker Personality: Paul Batalden Software: Toggl Thank you, sponsors! Pitney Bowes. Simplify your shipping while saving money. Get a free 30-day trial and 10-lb shipping scale at pb.com/AWESOME View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep551 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .