About this episode
Most leaders focus on results. The best ones focus on people. In this powerful conversation, Kwame Christian sits down with legendary leadership expert Mark Miller — a man who spent over four decades building Chick-fil-A from the inside out — to uncover the truth about what actually makes someone worth following . Forget titles, tactics, and charisma. This episode dives into the five fundamentals of uncommon leadership — including the one thing most leaders ignore: the heart. You’ll learn: Why technical skills aren't enough to inspire loyalty How to balance results and relationships without burning out The leadership habit that instantly sets you apart What real courage looks like in tough conversations Why “thinking others first” can change your life and your team If you’ve ever wondered what separates forgettable bosses from the leaders who change lives, this is the blueprint.