About this episode
One bad reaction can destroy the trust you spent years building. In this episode, forensic psychologist and leadership expert Nashater Deu Solheim joins Kwame Christian to unpack the hidden emotional triggers that sabotage high-stakes conversations. You’ll learn how to recognize defensiveness before it takes over, use silence as a power move, and ask the one question that keeps you in control — even when you’re about to explode. Whether you're leading a team, navigating conflict, or trying to be heard without losing your cool, this episode gives you the practical tools to respond with clarity instead of emotion. You’ll discover: Why most feedback feels like an attack (and how to fix it) The ABC model for building trust in every conversation How to use body language to send the right message — without saying a word Why asking “why” makes people shut down A simple mindset shift that instantly lowers the emotional temperature Master the moment — before it masters you. Connect with Nashater Deu Solheim Progressing Minds The Leadership Pin Code Follow Nashater on LinkedIn Contact ANI Request A Customized Workshop For Your Company Follow Kwame Christian on LinkedIn negotiateanything.com Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!