How to Give Feedback Without Triggering Defensiveness — Backed by Science

Most feedback fails not because it’s wrong — but because it triggers defensiveness. ⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠ In this episode, cognitive scientist and author Therese Huston joins Kwame Christian to reveal the brain science behind effective, non-threatening feedback. You’ll learn why even well-meaning feedback can backfire, how to prevent emotional resistance before it starts, and what most managers get completely wrong when delivering hard truths. Whether you're a leader avoiding uncomfortable conversations or someone who wants to build a culture of trust, this episode gives you practical, research-backed tools to speak up without sparking conflict. Discover the subtle shifts — from leading with listening to stating your intentions — that make feedback land with clarity and care. 🔍 You’ll learn: Why your brain sees feedback as a threat — and how to override it The “Jedi” feedback move that instantly lowers defenses What to say before criticism to avoid sounding like an enemy Why silence makes things worse — and how to break it safely Connect with Dr. Therese Huston ⁠ theresehuston.com ⁠ ⁠ Buy the Book - Sharp - 14 Simple Ways to Improve Your Life with Brain Science ⁠ ⁠ Follow Therese on LinkedIn ⁠ Contact ANI ⁠⁠⁠⁠⁠ Request A Customized Workshop For Your Company ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ Follow Kwame Christian on LinkedIn ⁠⁠⁠⁠⁠ ⁠⁠ negotiateanything.com ⁠⁠ ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!