About this episode
When officers respond to a call that seems routine — like a mental health check — they often have no idea how quickly that encounter could escalate. For Officer Alessandra Winterbauer of the Lincoln (Nebraska) Police Department, what began as a calm conversation with a confused subject turned into a life-or-death confrontation. Her ability to remain composed and rely on recent virtual reality training helped avoid a deadly outcome and led to her recognition with Axon’s 2025 Jack Cover Save of the Year Award . Officer Winterbauer and a colleague were dispatched to check on a man experiencing a possible mental health crisis. After a calm 20-minute conversation, the man abruptly asked, “If I come at you guys with a knife, will you shoot me?” Moments later, he sprinted toward officers. Winterbauer deployed her TASER 10 from over 30 feet away — just minutes after completing VR-based TASER training. Her successful response neutralized the threat without serious injury, demonstrating the real-world value of immersive, high-frequency training. Click here to find out how to join the Lincoln Police Department. About our sponsor This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com .