About this episode
Last week on the show, we looked at the science of conversation, and how even ordinary chats can involve a delicate dance of coordination. This week, we explore the discussions we all dread: the tough ones. Telling someone they treated us poorly. Demanding a raise. Taking away an elderly relative's car keys. We talk with Alison Wood Brooks about what makes difficult conversations difficult, and a series of psychological techniques to help you navigate them. If you missed part one of our conversation with Alison, be sure to check it out! It's titled " We Need to Talk ." Shankar also mentioned our episode with Julia Minson, in which we discuss how to keep conflicts from spiraling. You can find that conversation here . Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.